Terms of service

Terms of Service

Last updated: November 10, 2026

Overview

Welcome to Colby Cosmetics. The terms "we," "us," and "our" refer to Colby Cosmetics, a DBA of The Make Up Box. We operate colbycosmetic.com (the "Site"), which is powered by Shopify. By visiting the Site, buying from us, or using any of our products, digital downloads, or services (together, the "Services"), you agree to these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, please do not use the Services.

Section 1 – Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You are responsible for keeping your account login secure and for all activity under your account. We may refuse service to anyone, for any reason, at any time.

Section 2 – Our Products

We try to show our products, colors, and images as accurately as possible. Colors may look different depending on your screen. Product descriptions are provided for general information. Please read ingredient lists before use and patch test new skincare and cosmetics. We reserve the right to limit quantities and to discontinue any product at any time.

Section 3 – Digital Products and License

Some of our products, such as our Makeup Face Charts, are digital downloads ("Digital Products").

•       Delivery: Digital Products are delivered electronically after payment, by a download link on your order confirmation page and by email. Nothing is shipped.

•       Ownership: All Digital Products, including face artwork, layouts, templates, and Canva designs, are owned by Colby Cosmetics (The Make Up Box) and protected by copyright. Your purchase gives you a limited, non-exclusive, non-transferable license to use them. It does not transfer ownership.

•       Student Edition license: for personal and educational use, including your own practice, lessons, and classroom use with your own students.

•       Business Edition license: for use in one business or by one independent artist, as described in the Business Use License included with your download. Each purchase covers one business. Contact us for multi-artist, salon, or school licenses.

•       You may not: resell, share, give away, or redistribute any Digital Product or template, edited or unedited; list it or any design made from it on any marketplace; share your Canva template link outside your business; or remove our copyright credit.

•       Refunds: Because Digital Products are delivered instantly and cannot be returned, digital downloads are non-refundable once delivered. If your file will not open or is damaged, contact us and we will help or send a replacement.

Breaking these license terms ends your license, and we may take action to protect our work, including reporting unauthorized copies.

Section 4 – Orders

When you place an order, you agree to provide current, complete, and accurate purchase and account information. We may cancel or limit any order, including orders that appear to be placed by resellers or that we suspect are fraudulent. If we cancel an order after you have been charged, we will refund the charge.

Section 5 – Prices and Payment

Prices are shown in U.S. dollars and may change without notice. Applicable taxes and shipping are calculated at checkout. Payments are processed securely by Shopify and its payment partners. You agree that the payment method you use is yours or that you are authorized to use it.

Section 6 – Shipping and Delivery

Physical orders ship to the address you provide at checkout. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers or for packages delivered to an incorrect address that you entered.

Section 7 – Returns and Refunds

Returns of physical products are governed by our Refund Policy: colbycosmetic.com/policies/refund-policy. Digital Products are covered in Section 3.

Section 8 – Intellectual Property

The Site and all of its content, including text, images, logos, product designs, face charts, and the Colby Cosmetics name, are owned by Colby Cosmetics (The Make Up Box) or our licensors and are protected by copyright and trademark laws. You may not copy, reproduce, or use any of it without our written permission, except as allowed by a Digital Product license in Section 3.

Section 9 – Third-Party Tools and Links

The Services may include links to or tools from third parties, such as Canva, Adobe Acrobat Reader, Etsy, and social media platforms. We do not control and are not responsible for third-party sites or tools. Your use of them is subject to their own terms.

Section 10 – Reviews, Feedback, and Submissions

If you send us reviews, photos, comments, or ideas, you give us permission to use, edit, and publish them in connection with our business, without payment to you. You agree that your submissions will not be false, illegal, offensive, or infringe anyone's rights.

Section 11 – Prohibited Uses

You may not use the Services to break any law; infringe our or anyone else's intellectual property; upload viruses or harmful code; collect other users' personal information; submit false information; or interfere with the security or operation of the Site.

Section 12 – Errors and Inaccuracies

The Site may sometimes contain errors in pricing, descriptions, or availability. We may correct errors, update information, or cancel orders if information is inaccurate, at any time and without prior notice, including after you have submitted an order.

Section 13 – Disclaimer of Warranties

The Services and all products are provided "as is" and "as available," without warranties of any kind, to the fullest extent allowed by law. Our makeup and skincare products are cosmetics and are not intended to diagnose, treat, cure, or prevent any disease. Stop use and consult a doctor if irritation occurs.

Section 14 – Limitation of Liability

To the fullest extent allowed by law, Colby Cosmetics, The Make Up Box, and our owners, employees, and partners are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or any product. Our total liability for any claim will not exceed the amount you paid for the product involved.

Section 15 – Indemnification

You agree to defend and hold harmless Colby Cosmetics and The Make Up Box from any claims, losses, or expenses, including reasonable attorneys' fees, arising from your breach of these Terms, your misuse of a Digital Product license, or your violation of any law or the rights of others.

Section 16 – Severability

If any part of these Terms is found to be unenforceable, the rest of the Terms will remain in full effect.

Section 17 – Termination

We may suspend or end your access to the Services at any time if you break these Terms. Sections that by their nature should survive, including the Digital Product license restrictions, intellectual property, and limitation of liability, will continue after termination.

Section 18 – Entire Agreement

These Terms, our Privacy Policy, our Refund Policy, and any license included with a Digital Product are the entire agreement between you and us about the Services.

Section 19 – Governing Law

These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in San Diego County, California.

Section 20 – Changes to These Terms

We may update these Terms at any time by posting the new version on the Site. Your continued use of the Services after changes are posted means you accept them.

Contact Us

Questions about these Terms? Contact us:

Colby Cosmetics, a DBA of The Make Up Box

San Diego, California

info@colbycosmetic.com